Essence of Corporate Training at ACCESS
Introduction
Training employees should be an on-going process in any organization. Other than direct experience (the best trainer of all), it is the only method to gain insight and knowledge on a subject matter. All employees’ skills should be upgraded, refreshed and further developed. This includes new employees that are trying to gain familiarization or experienced employees who are broadening or refreshing their skill base. Training should become a regular process within an organization. The payoff can be tenfold compared to the price of the course your employees attend. Therefore, it is very important to ensure that you hire the appropriate people to conduct the course, that the appropriate course(s) is selected and it provides the content that meets your end objectives.
When to Train
The ideal time to send your employees on training and skill enhancement courses is during company down time cycles. This is the best time for them to develop or upgrade skills, without missing work or functions vital to the company. After all, training will always take second place to production. However, it is imperative to make time for employees to further develop their skills. Schedule your sessions yearly around these downtimes. Certain sub-groups within your organization may have differing down cycles. Training of employees should take a staggered approach so resources are not dwindled to the point of under allocation. Plan for development courses months in advance.
What to Cover in a Training Program
Get specific. Good training programs will allow you to customize or focus on key areas within a subject. Many times a subject area can be broad. Focus on a few specific areas that you want to learn in detail. Although this really depends on the skill level of employees that are being sent through the course. If the subject matter were new to them, a broad introductory overview would be sufficient. If they are experienced, but want to refresh skills and re-focus within a few specific areas in a subject, find a training organization that will focus on those key areas.
At ACCESS our training modules will focus attention to your specific areas and will work with you in order to customize and ensure courses meet your specific requirements. In addition, our training programs encourage follow-ups after the training session in order to use them as a resource when related problems have been encountered. It may be a question, clarification or a small problem, but the instructors of our training organization are only a phone call or email away.
Expectations
Most training courses cover a lot of ground in a short period. Do not expect to fully comprehend and recall all of the new data immediately. Our courses give you a fundamental base, which allows you to understand the philosophies or techniques and draw upon them. This is another reason why focusing on a specific areas is beneficial. Focusing on a specific area allows the participant to walk away and use these new skills, benefiting the company immediately. Development of their own styles and comfort zone will come from repetition of these new skills.
How to Train
Train in groups whenever possible. The interaction between participants sparks interest and opens the mind to new ideas. If possible, set up a continued partnership with ACCESS, this will allow you to further decrease your training costs and have a consistent organization that is familiar with your organizational culture and what you expect to receive from a training program.
When looking for a trainer, you need someone who is flexible to your needs. ACCESS will “go the extra mile” for your organization. We will deliver programs at your offices, if requested.
We offer a variety of training courses to the employees and get feedback from them into what areas they would like to improve upon or learn. What direction is your company heading? Make decisions now that will affect your company’s future growth. A few well timed courses in the present can prepare you for changes in the future and put you ahead of the game.
Corporate Training vs. Outsourcing
It is always important to remember that most training programs need to be “tweaked” to meet your organizations specific needs, unless it is a very broad introductory course.
This is primarily so employees can learn the ‘corporate’ methodologies when performing their tasks. Each company has its own unique culture, that is often overlooked is the areas of expertise of the instructors or trainers. Our trained instructors will greatly assist in tailoring the material to fall within a corporation’s unique culture.
It is more effective and beneficial for an organization to outsource their training requirements. This allows the organization to view different training programs, compare techniques and find instructors who are familiar with all aspects of a particular area. It also allows the organization an outside view of the different styles, approaches, and techniques to training individuals. An organization can use this to further its own corporate training programs. This also gives those in the training program a fresh or different look at an area or method and can rejuvenate those who have seen the same principles applied again and again.
Conclusion
It is important to remember and focus on these main points when choosing a training system:
- Maintain a continual training approach
- Train in company downtimes
- Train in groups when possible
- Plan for training each year, months in advance
- Customize your programs so employees will receive the most benefit from the courses and it will allow intergradations with your company culture
- Use training programs as a starting base for further skills development. –
- Don’t expect miracles from one session.
Soft Skills Training
In the current scenario of global competition, organizations have realized the role of ‘soft skills training’ in development and growth of their business. To enhance professionalism among employees and represent the brand effectively in the market, ‘soft skills training’ has been identified as the key factor.
Today, most of the organizations have identified ‘soft skills training’ and integrated the same while imparting training to their employees which in turn generates a higher degree of loyalty and employee retention.
Training in the areas such as Communication skills, Email etiquette, telephone etiquette, listening skills transform the employees and inculcate an attitude that is required to represent the organization to the global business world.
ACCESS Institute focuses on training and development with a holistic approach and customizes training programs as per our client’s requirement.
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| Course Duration | : | Customized as per the requirement. |
| Batches | : | Flexible – Training can be conducted at our institute or at the clients place. |
| Course ware | : | Interactive course ware customized as per the requirement. |